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Frequently Asked Questions


Company

Why Bamboo Abode?

Everything we do is inspired by nature.

Nature is giving. And we can improve our lives by allowing ourselves to be inspired by it. Our goal is to serve and preserve nature by designing brighter, fresher, and sustainable homes.

Shop our eco-friendly bamboo products now.

Product information

What's the benefit of bamboo products?

Bamboo is one of the most environmentally-friendly, natural, and beautiful materials you can have in your home. It's also known to bring good luck. Read more about why we love bamboo.

Where can I buy Bamboo Abode products?

Our products are only available on BambooAbode.com and cannot be purchased elsewhere.

Payments and Shipping

Where do you ship?

We currently ship from China to USA, Canada, Australia, New Zealand, United Kingdom, and Ireland.

What payments do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay.

How long will it take to get my order?

Items are processed within 1-2 days and will usually arrive 11-13 days after ordering.

How can I track my order?

Check your order confirmation email for the tracking number. If that doesn't work, send us a message with what you ordered and your order number, and we'll help you.

Contact us

 

How can I contact you?

Have a question or concern? Send us a message using this contact form.

Where can I find you on social media?

Connect with us on Facebook, Twitter, and Instagram.